Submit your service request via email
Please send non-emergency service requests to:
For best service, please include the following in your email:
- Your full name
- email address
- Phone number where you can be reached
- Site name where service is needed
- Physical location address
- any supporting documentation (ie. pictures)
Click here for a copy of our Service Request Procedures
Please do not email if you have an emergency request
For immediate assistance during office hours please call 803-765-9070 and ask for the Service Desk.
After Hours, Weekends and Holidays
For all Emergency Service calls after office hours or on holidays, call our on-call technician at 803-765-9070 extension 100, and leave a detailed message including your name, phone number and description of problem.